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FAQ: Frequently Asked Questions

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Where is your office?
How do we meet for our session? 

I have an office located in Grapevine, Texas where I meet with clients for in-person sessions. 

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My office location is in

Grapevine, TX 76051

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I also have a virtual therapy office that offers sessions to clients located in Texas and Florida.

Https://flhealthsource.gov/telehealth/

 You will be able to join your session from a phone, computer or tablet.  You will need to have a reliable Internet connection. 

What are your session fees?


Therapy services in my practice vary in price depending on the therapy service provided. 

Average cost of therapy in the US without insurance is

$150-$200 for an hour appointment. â€‹

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My practice offers some sliding scale fee appointments. Please inquire for availability. 

Fees will be prorated for longer sessions or shorter sessions. 

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Private Insurance  

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In Network with:

Aetna

BCBS of Massachusetts

Cigna and Evernorth

Horizon BCBS of New Jersey

Optum

Oscar Health

Oxford

UnitedHealthcare UHC | UBH

All Insurance clients: Please register with Headway.  Headway is the platform I use for billing and administrative purposes. https://headway.co/

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If your insurance is not in network,  I am happy to provide you with a superbill for you to claim out-of-network reimbursement from your insurance provider.  Please know that reimbursement varies across insurance plans, so please contact your insurance provider if you have any questions and to get more information. 

How can I connect with you?

Please complete the contact form at the bottom of this website to schedule a free consultation. 

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Good Faith Estimate

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Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit http://www.cms.gov/nosurprises or call 800-985-3059.

Texas Board Complaint Process

NOTICE TO CLIENTS The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.
Please call 1-800-821-3205 for more information. 
Adopted to be effective: August 5, 2022
Texas Behavioral Health Executive Council
George H.W. Bush State Office Bldg.
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701

 

How to Verify a Texas License

  1.  www.bhec.texas.gov/verify-a-license/index.html

  2. Under Board please select Texas Behavioral Health Executive Council

  3. Click the Link to search by Licensees Name

LET’S CONNECT  
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Copyright 2023. Magela Robinson / 

Flourish Within Counseling PLLC. All Rights Reserved 

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